Assessment services defined
by scope, not guesswork.
Six core service lines covering the losses insurers most frequently instruct us on. Each engagement is scoped in writing before fieldwork begins, so the insurer knows exactly what will be delivered.
Property Loss Assessment
Structured evaluation of physical damage to residential, commercial and industrial property following insured events — supported by site inspection, photographic evidence and itemised documentation of the loss.
Property losses turn on detail: what was damaged, how badly, what it costs to reinstate, and whether the cause is consistent with the events reported. Our reports address each element separately so the insurer can see exactly how conclusions were reached.
What this typically covers
- Fire, explosion and allied peril damage
- Storm, flood and escape of water damage
- Impact and malicious damage
- Burglary and theft-related property loss
- Reinstatement cost evaluation and pricing review
- Photographic schedules of affected items
Motor Vehicle Loss Assessment
Professional assessment of vehicle damage and related loss considerations, covering private and commercial vehicles, with attention to the extent of damage and the circumstances reported.
Motor files move quickly, and decisions made early shape the outcome. We provide clear, timely assessments that separate repairable damage from total-loss situations and set out the basis for every figure we present.
What this typically covers
- Accident damage assessment and repair methodology review
- Repair cost estimates benchmarked against market rates
- Total loss and constructive total loss evaluation
- Salvage value considerations
- Pre-accident condition observations as instructed
- Third-party vehicle damage assessment
Commercial & Industrial Loss Assessment
Assessment of losses affecting businesses, industrial facilities, equipment and commercial assets, including consideration of operational impact where it is relevant to the claim.
Commercial losses rarely stop at the damaged asset. Production schedules, stock, dependencies and reinstatement practicalities all influence what a fair outcome looks like. We document these factors methodically so the insurer can weigh them with confidence.
What this typically covers
- Buildings, plant, machinery and equipment losses
- Stock losses, including deterioration considerations
- Manufacturing and processing facility incidents
- Business interruption information where covered
- Coordination of specialist input where required
Claims Investigation
Professional investigation and fact-finding to help insurers understand the circumstances surrounding a claim, presented as a clear account of what the available evidence supports.
Where questions remain after the initial notification — about cause, timing or circumstances — a disciplined investigation provides the answers that can be defended later. Our reports distinguish carefully between fact, inference and assumption.
What this typically covers
- Investigation of cause and circumstances of loss
- Site attendance and evidence gathering
- Review of documents and records made available
- Indexed photographic and documentary schedules
- Factual reporting suitable for claims decisions
Risk & Asset Inspection
Inspection and documentation of assets and risks to support informed insurance decisions, including pre-risk surveys and asset verification for underwriting and portfolio purposes.
Good claims outcomes begin with good underwriting information. Our inspections give underwriters a clear, current picture of what is actually on site — construction, occupancy, protections and exposures — recorded in a consistent format.
What this typically covers
- Pre-risk surveys for new underwriting
- Renewal survey support for existing portfolios
- Asset identification and verification visits
- Documentation supporting sum insured review
- Observations on visible risk features and housekeeping
Specialist Loss Assessment
Specialist assessment services for complex or unusual losses requiring detailed investigation, extended site work and considered professional judgement.
Some losses do not fit standard templates: multi-peril events, large-value claims, disputed circumstances or losses spanning several policy sections. We scope these assignments carefully, coordinate any specialist input required, and keep the insurer informed at every material stage.
What this typically covers
- Complex, large-loss and multi-peril assessments
- Losses requiring engineering or forensic input (coordinated)
- Extended monitoring of reinstatement works
- Agreed milestone reporting on long-duration files
- Support material for disputes or negotiations
Simple to instruct.
Clear from the start.
Every engagement follows the same straightforward path, so instructing parties always know what happens next.
Send Assignment Details
Share the claim particulars, location and deadlines by phone, email or the enquiry form.
We Confirm Scope
You receive written confirmation of scope, timeline and the reporting you will receive.
Inspection & Reporting
Fieldwork proceeds per the agreed plan, followed by structured findings and support.
Not sure which service fits your file?
Tell us about the loss and we will confirm the right approach.