Independent loss assessors
in Uganda since 2002.
Protectors International Loss Adjusters Ltd is an independent loss assessment practice based in Kampala, regulated by the Insurance Regulatory Authority of Uganda (Licence No. LA.0012.2026) and serving insurers, brokers and policyholders who require objective, well-documented evaluation of insured losses.
Loss assessment is our core discipline,
not a side service.
Regulated by the Insurance Regulatory Authority of Uganda and licensed to offer loss adjustment services, we are appointed by insurance companies to give a clear, defensible picture of what happened to an insured asset: the cause of the loss, its true extent, and what the evidence supports.
Our team is organised around three functions — field inspection, technical analysis and reporting. Assignments are handled by assessors who attend site personally, document findings systematically, and take responsibility for the quality of the report that reaches the claims decision-maker.
Because we work exclusively in support of the assessment process, our recommendations are shaped by one consideration only: what the evidence shows. That focus keeps our findings useful to underwriters, claims managers and any party who later relies on them.
Established in 2002, the firm has more than 24 years of operating experience across Uganda, holds professional memberships including UEAVLA and ITC, and carries professional indemnity insurance. IRA Licence No. LA.0012.2026.
- Assessors who attend site personally
- Evidence recorded, indexed and verifiable
- Reports structured for decisions
- Coverage across Kampala and Uganda
What drives the practice.
The principles below shape how every assignment is accepted, investigated and reported.
Our Mission
To provide independent, professional and impartial loss adjustment services that protect and restore the interests of insurers and policyholders, with integrity, technical excellence and timely service.
Our Vision
To be the assessment partner insurers in Uganda reach for first when a loss demands clarity — recognised for method, consistency and professional integrity.
Our Values
Objectivity over assumption. Accuracy over speed. Clarity over jargon. And a standard of reporting we would be comfortable relying on ourselves.
IRA Licensed
Licence No. LA.0012.2026 — Insurance Regulatory Authority of Uganda.
Established 2002
More than 24 years of loss adjustment practice across Uganda.
Professional Memberships
UEAVLA and ITC membership, alongside IRA registration.
Professionally Indemnified
The firm carries professional indemnity insurance cover.
A disciplined assessment process.
A general outline of how assignments are handled. The process is adapted to each insurer's requirements and the circumstances of the loss.
Notification
Receive the assignment and confirm the requirements and scope of the claim.
Inspection
Conduct professional inspection on site and gather relevant evidence.
Assessment
Evaluate the loss using appropriate professional methodology and judgement.
Reporting
Prepare clear, structured findings supported by documentation.
Resolution Support
Provide the insurer with information that supports an informed decision.
At each stage, the instructing party receives straightforward updates: what has been done, what was found, and what happens next.
What every assignment receives.
These standards apply whether the loss is a single vehicle or an entire industrial facility.
- Clear confirmation of scope before fieldwork begins
- Systematic site inspection with photographic records
- Evidence-based evaluation of cause and extent
- Assessment aligned to the policy context as instructed
- Structured reports written for decision-making
- Assumptions and limitations stated openly
- Responsive communication throughout the assignment
- Confidential handling of all claim information
The right report starts with the right practice.
Discuss your loss assessment requirements with our team.